Reclaim what’s rightfully yours up to £000s in fees
You may be eligible for £1,100 car finance claims open for 2007–2021 deals
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Not sure if your car deal was fair? You could’ve been mis-sold PCP or HP
How do I know if I was mis-sold my PCP or HP car finance deal? If one or more of the four statements apply to you, you may be due thousands in compensation from a PCP Claim.
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What is a PCP Claims Experts


What is a Hire Purchase Claim?
Why choose PCP Claims Experts?

Experienced Team
Our team brings together decades of focused expertise in claims management, uniting skilled professionals committed to securing justice for individuals impacted by mis-sold car finance. Backed by extensive industry insight and a strong history of successful outcomes, we’re well-equipped to help you claim the compensation you rightfully deserve.

High Success Rate
With a strong track record of success, PCP Claims Experts specialises in making the claims process simple and hassle-free for our clients. Our in-depth expertise boosts your chances of a positive outcome while ensuring a smooth and efficient path to recovering what’s rightfully yours. Count on us to handle your claim with precision and care.

We are here for you
At PCP Claims Experts, we’re more than a claims service — we’re your trusted partner on the path to financial justice. With a client-focused approach, we provide personalised support and clear guidance at every stage of your journey. Your peace of mind and success remain at the heart of everything we do.
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Frequently Asked Questions
If you entered into a Personal Contract Purchase (PCP) agreement for car finance in the UK and suspect that the agreement was mis-sold, you could be entitled to make a PCP claim. Mis-selling can happen in several ways — such as not being clearly informed about all associated costs, misunderstanding the financial commitment, or being offered a finance product that didn’t match your financial circumstances. Common signs of mis-selling include a lack of transparency around the contract terms, final balloon payment, early termination fees, or the consequences of exceeding the mileage limit. If you were pressured into signing or not given the opportunity to consider other available options, you may also qualify. Reviewing your agreement and seeking advice from a finance or legal expert can help you determine if you’re eligible to claim compensation.
Making a claim for mis-sold PCP (Personal Contract Purchase) car finance can be a complicated and time-intensive process. First, you’ll need to gather all relevant paperwork, including your finance contract and any correspondence with the lender that supports your claim of mis-selling. Next, you should file a formal complaint with the lender, clearly outlining why you believe the PCP was mis-sold and describing any financial or emotional impact you’ve experienced. If the lender’s response is not satisfactory, you can escalate the matter to the Financial Ombudsman Service for an independent review. Because this process can be challenging, many people choose to work with specialists like those at PCP-RECLAIMS.CO.UK, who handle the complexities of PCP claims on your behalf. This can help simplify the procedure and improve your chances of a successful resolution. Turning to experienced professionals in mis-sold car finance claims can make the entire process far easier and less stressful.
The time frame for resolving a PCP (Personal Contract Purchase) claim for mis-sold car finance can vary significantly based on the complexity of the case and the responsiveness of the involved parties. Typically, after filing a complaint with the lender, they have up to eight weeks to respond. If their resolution is unsatisfactory or if they fail to respond within this period, the claim can be escalated to the Financial Ombudsman Service, which may take several months to reach a decision. The entire process, from initial complaint to final resolution, can range from a few months to over a year. Utilizing the services of PCP- RECLAIMS.CO.UK can potentially expedite this process. Our expertise and proactive approach in dealing with lenders and the Ombudsman can navigate the complexities more efficiently, aiming to achieve a quicker and more favourable resolution for your mis-sold PCP claim.
A successful PCP (Personal Contract Purchase) claim for mis-sold car finance can lead to various potential outcomes, depending on the specifics of your case. Generally, claimants may receive financial compensation that reflects the detriment suffered due to the mis-selling. This compensation could cover the difference in costs had the correct finance product been chosen from the outset, refund of interest payments, or even compensation for stress and inconvenience. In some cases, it might also include adjustments to your finance agreement terms or a settlement figure that’s more in line with fair market practices. With the assistance of PCP-RECLAIMS.CO.UK, our aim is to ensure you receive the most favourable outcome possible, reflecting the financial and emotional impact the mis-selling has had on you. Our expertise in navigating these claims means we’re well-equipped to guide you through the process and aim for the best resolution.
A common concern for individuals considering a PCP (Personal Contract Purchase) mis-selling claim is whether it might impact their credit score. It’s important to understand that simply submitting a claim does not directly affect your credit rating. In some cases, your credit report may be updated if the outcome of the claim results in corrections — such as the removal of unfair charges or a change in the account status. At PCPClaimsExperts.co.uk, we manage your claim with care and precision, ensuring your financial standing is protected throughout the process. Our team liaises directly with lenders to ensure that any necessary updates made after a successful claim are accurate and fair, without negatively affecting your credit profile. We are committed not only to helping you secure the compensation you may be entitled to, but also to safeguarding your financial wellbeing every step of the way.
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Offices
Head Office
PCP Claims Experts is a trading style of PCP Claims Experts Ltd, a company registered in Liverpool, United Kingdom
For enquiries, please contact us at info@pcpclaimsexperts.co.uk
18 Empire Road, Liverpool, United kingdom, L21 8QE
Email: info@pcpclaimsexperts.co.uk